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Thank you for your registration

Dear sir, madam,

Thank you for your registration. You receive this email as confirmation of your registration. This email contains important information. Please read this email carefully.

After receiving your application, you will receive an invitation for a screening intake as soon as possible. This screening lasts 60 minutes and will take place through video calling. If your care request fits within Grip Psychologen, you will be placed on our waiting list and scheduled as soon as possible. Scheduling the appointment is easier if you are flexible in terms of location, the possibility of video calls, and treatment times. For current waiting times, please see our website.

Video call
Video calling via Microsoft Teams is preferred.
Please make sure that you are in a quiet space with sufficient privacy.
The therapist will send you a Teams link via email prior to the online screening intake.
Detailed information about video calling by Microsoft Teams can be found via this link.

Blended operation
Grip Psychologen operates blended; meaning that appointments will be held both on location face-to-face and also through video calls. If no location is listed in the overview, your appointment will take place through video calling.
If anything changes regarding your appointments, either face-to-face or video call consultations, your therapist or secretary will inform you about this in a timely manner.

Cancel appointment
If you cancel your appointment 24 hours in advance, you will not be charged a fee.
On weekends, if you cancel, please leave a voicemail message by phone, or send an email to
Any appointment cancelled too late (less than 24 hours prior to the appointment), regardless the reason, will be charged 50% of the no-show rate. Failure to appear to the appointment without cancellation will be charged a full no-show rate.
Grip Psychologen applies the current NZA rates. This also applies to intake or examination appointments. See our website.
If you miss several appointments, we are unfortunately forced to close your file.

You avoid unnecessary costs or ending treatment prematurely by cancelling your appointment in time. You can also change the appointment to a video call or consultation by phone in agreement with the secretary.

Health insurance deductible
Keep in mind that if your treatment is reimbursed, your deductible will be charged first.

As soon as you are accepted for treatment, you will receive an email from Grip Psychologists asking us to verify your email address. This is necessary to communicate from your EPD (Electronic Patient File).

You will also receive a request to verify your phone number via SMS. This is required to get access to the client portal.

To conclude:
If you have any questions or comments, please let us know. You can reach us on weekdays by phone from 08.30-12.45 and from 13.30-15.30 or email us at

PLEASE NOTE: check your Spam mailbox, because often the mails from our system end up in the Spam mail. 

With best regards,


Grip Psychologen